Privacy Policy

1. Introduction

KumoKodo.ai ("we," "us," or "our") operates the website kumokodo.ai and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Information you provide directly: Name, email address, inquiry type, and message content submitted through our contact form.
• Automatically collected information: IP address, browser type, device information, pages visited, and referring URLs through cookies and analytics tools.

3. How We Use Your Information

• To respond to your inquiries and provide customer support
• To improve our website, products, and services
• To analyze website traffic and usage patterns via Google Analytics
• To prevent spam and abuse via Google reCAPTCHA
• To send transactional emails related to your inquiries via Resend

4. Third-Party Services

We use the following third-party services that may collect data:

• Google Analytics — Website traffic analysis and reporting
• Google reCAPTCHA — Spam and bot prevention on forms
• Resend — Transactional email delivery
• Sanity CMS — Content management for blog posts
• Aether AI — Customer support chat widget

Each of these services has their own privacy policies governing their use of your data. We encourage you to review them.

5. Cookies

Our website uses cookies and similar tracking technologies to enhance your experience. Google Analytics and reCAPTCHA may set cookies on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise any of these rights, please contact us at the email address below.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at support@kumokodo.ai.